Privacy Policy

 Privacy Policy

Introduction  

Ewink (collectively, we, us, our, or https://ewink.me/eg_en/ ) respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, and the measures we take to protect the security of the information, and how our customers can contact us about our privacy practices.  

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy to explain our information collection practices and the choices you have about the way information is collected and used.  

  

 

Ewink Security  

Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.  

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.  

  

The Information We Collect  

  

Generally, you may browse ewink website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all its features, pricing, and product selection.  

We may collect the following information:      

  • Name  
  • Age and date of birth  
  • Ethnicity, gender, preferred language   
  • Username and password   
  • Contact information of friends or other people you would like us to contact under their consent  
  • Content you provide (such as photographs, videos, reviews, articles, and comments)   
  • Contact information including email address and phone  
  • Demographic information such as postcode, preferences, and interests   
  • Other information relevant to customer surveys and/or offers  

  

For the exhaustive list of cookies we collect, check the list of cookies we collect below. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for several purposes, such as improving our site design, product assortments, customer service, and special promotions.  

We may collect this information when you provide it on our website, or in connection with our social networking or mobile applications. When you visit this site, our social networking pages (or their relevant platforms or corresponding mobile applications), or when you use the services or features of one of our mobile applications, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.  

Our mobile applications may also include functionality that allows you to remain logged in to the application so that you do not have to reenter a password each time you want to access the application.  

 

How We Use the Information We Collect    

We ask for this information to understand your needs and provide you with a better service, and specifically for the following reasons:  

  • Send you promotional materials or other communications.   
  • Contact you to follow up or confirm your orders, appointments, returns, or refunds and to send you other non-marketing communications related to the products and services we provide to you.  
  • Create and manage your online account, including access to your online and in-store purchase history. 
  • Tailor ads on our website, social media platforms, and elsewhere to your interests and history with us. 
  • Operate and communicate with you about our social networking or mobile applications.  
  • Comply with applicable legal requirements, relevant industry standards, and our policies.  

  

All types of personal information listed in the section “The Information We Collect” above may be used by us in direct marketing if you provide such information to us and you expressly consent to such use. In such a case, we may market our goods and services directly to you using your personal information.  

Direct marketing communications may be sent to you through various channels, including by telephone, post, email, SMS, mobile apps, online apps, social media platforms, and other online means.  

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.  

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, our customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.  

We do not rent, or sell, or disclose personal information we collect about you, to permit third parties to directly market to you. we may share your personal information with our affiliates for marketing purposes. 

Cookies, Web Beacons, and How We Use Them  

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.  

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie, in no way, gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.  

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the ewink website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser to allow us to better design future communications to you.  

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.  

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs, and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on our websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts.  

 

List of Cookies We Collect  

The table below lists the cookies we collect and the information they store. 

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Allows pages to be displayed more quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer id.
CUSTOMER_AUTH An indicator if you are signed into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores your Customer Segment ID
EXTERNAL_NO_CACHE A flag that, indicates whether caching is on or off.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The last product you looked at.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items you recently compared.
STF Information on products you emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer authorized cookies.
VIEWED_PRODUCT_IDS The products that you recently looked at.
WISHLIST An encrypted list of products added to your wish list.
WISHLIST_CNT The number of items in your wish list.

 

Online Account Registration  

 
To make online shopping faster and easier, you may register on ewink website. As a registered customer, you only must enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to sign out when you finish shopping. Your information will still be stored with us, but it will not be accessible to anyone else from that computer. 
 

Emails  

 
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from ewink or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request. 
 

Acceptance  

 
By using this website, you accept the policies set forth in this Privacy Policy.  
 
 

Questions for Ewink?  

 
Please Contact Us