Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.
Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
The Information We Collect
Generally, you may browse shechick website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all its features, pricing, and product selection.
We may collect the following information:
- Age and date of birth
- Ethnicity, gender, preferred language
- Username and password
- Contact information of friends or other people you would like us to contact under their consent
- Content you provide (such as photographs, videos, reviews, articles, and comments)
- Contact information including email address and phone
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect, check the list of cookies we collect below. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for several purposes, such as improving our site design, product assortments, customer service, and special promotions.
We may collect this information when you provide it on our website, or in connection with our social networking or mobile applications. When you visit this site, our social networking pages (or their relevant platforms or corresponding mobile applications), or when you use the services or features of one of our mobile applications, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.
Our mobile applications may also include functionality that allows you to remain logged in to the application so that you do not have to reenter a password each time you want to access the application.
How We Use the Information We Collect
We ask for this information to understand your needs and provide you with a better service, and specifically for the following reasons:
- Send you promotional materials or other communications.
- Contact you to follow up or confirm your orders, appointments, returns, or refunds and to send you other non-marketing communications related to the products and services we provide to you.
- Create and manage your online account, including access to your online and in-store purchase history.
- Tailor ads on our website, social media platforms, and elsewhere to your interests and history with us.
- Operate and communicate with you about our social networking or mobile applications.
- Comply with applicable legal requirements, relevant industry standards, and our policies.
All types of personal information listed in the section “The Information We Collect” above may be used by us in direct marketing if you provide such information to us and you expressly consent to such use. In such a case, we may market our goods and services directly to you using your personal information.
Direct marketing communications may be sent to you through various channels, including by telephone, post, email, SMS, mobile apps, online apps, social media platforms, and other online means.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, our customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Online Account Registration
To make online shopping faster and easier, you may register on shechick website. As a registered customer, you only must enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to sign out when you finish shopping. Your information will still be stored with us, but it will not be accessible to anyone else from that computer.
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from shechick or its affiliates you can click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.